Exceptional care for homes and pets • Mississauga • Port Credit • Oakville
Privacy Policy
Last updated: August 5, 2026.
Well Kept: Home & Pet values your privacy. This policy outlines how we handle information obtained through our website forms and service interactions.
1. Information We Collect
When you use our residential or commercial quote forms, you may choose to provide your name, email address, phone number, postal code, or property address. We also collect home, property, and service details, pet or household instructions, preferred timing, and any optional photos you provide to assist with our assessment.
2. How We Use Information
This information is used to respond to your inquiries, prepare and confirm service scopes and quotes, and plan requested services. We also use it to communicate regarding scheduling or active services, operate our website forms, and maintain necessary business records.
3. Hosting and Service Providers
Our site is hosted on the Wix platform and utilizes Wix Forms. Consequently, Wix and other third-party providers supporting our hosting, communication, and security may process your information to facilitate these essential functions.
4. Cookies and Tracking
The site and our providers may use cookies or similar technologies for secure operation, site performance, and basic usage measurement.
5. Data Retention and Security
We retain data as long as necessary for operational or legal needs. You may request access, correction, or deletion of your information, subject to these requirements. We use reasonable administrative and technical safeguards appropriate to the information we hold, but no digital system can be guaranteed completely secure. This policy may change periodically.
6. Quality Verification Photos
For commercial clients, quality-verification photos are utilized only when explicitly included in an agreed cleaning program or shared during service communications.